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/kunden

CRM & customer portal

One file. From first contact to repeat job.

Highlight
File + self-service portal

Customer master with full enquiry, quote and invoice history. Public customer portal: your client sees status, downloads quotes, signs off – no more PDF ping-pong.

/admin/kunden/wagner-gmbh
Kunden-Akte · Wagner GmbHStammkunde

Wagner GmbH

Gewerbe · Münster

Erstkontakt
11.2023
Aufträge
8
Umsatz · gesamt
87 410 €
Zahlungsmoral
pünktlich

Verlauf

14.05.
Bautagebuch · 3 h Wärmepumpe
13.05.
Angebot AN-2026-0184 freigegeben · 24 910 €
06.05.
Anfrage „Neubau Halle“
02.04.
Rechnung RE-2026-0142 · bezahlt
14.03.
Auftrag · Sanitär-Erweiterung
01

One customer file with everything

Per customer: enquiry history, all quotes with version trail, orders, projects, daily reports, invoices, payments, full communication. One file, no searching across four tools.

  • Complete activity history per customer
  • Private + business with separate addresses
  • Notes and flags per customer
02

Customer portal: your client sees the state

Each customer gets a portal login. They see live quotes, sign off digitally, download invoices, follow project progress. No more "can you email me that again?"

  • View quotes and sign off digitally
  • Download invoices and delivery notes
  • Project progress with milestone status
03

Enquiry chat and WhatsApp

The customer can reply via portal chat anytime. Optionally hooked up to WhatsApp – messages land in your sworg inbox, not on a single technician's personal phone.

  • Chat inbox per staff or centralised
  • Optional WhatsApp Business, per tenant
  • Replies archived against the record

/demo

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